What People Really Want

by Kelly on May 17, 2012

 

Hint: It doesn’t involve the word sustainability

Two weeks ago, I attended the Sustainable Corporation Conference and was struck by an interesting thread that ran through many of the discussions.  It went something like this: don’t try to sell sustainability, because from your C-suite to your customers, they aren’t buying it.  Instead, consider what your target audience really wants — and speak that language.

This theme reflects an interesting evolution in company and consumer approaches to sustainability.  Just a few years ago, sustainability and similar terms like ‘green’ and ‘eco-friendly’ were splashed across products and initiatives and viewed as a differentiator among competitors.  With many companies adopting sustainability practices and products, such messages aren’t standing out anymore.

Adam Lowry, co-founder of Method, discussed this point on a panel at the conference.  Method realized they could not compete against large companies like P&G who could not only produce sustainable product lines, but could also put their gigantic marketing machine behind them.   So Method took a different approach.  Instead of positioning the product around its sustainability chops (which it certainly has), they identified a compelling insight for mainstream shoppers – a desire for a good looking, light-weight, easy-to-use product.   Method chucked the traditional large and heavy detergent jug and created a small, sleek pump that could be easily used with one hand.

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This is the second installment of a two part series on innovation and corporate philanthropy. Part one can be found here.

Innovation within the world of corporate philanthropy is rare. As social entrepreneurs and investors are discovering new ways to create social change and build economies, most corporate foundations – many of which are addressing the same issues — are simply not paying attention. They’re missing out on a huge opportunity – not only to lead within their industry, but to help pave the path for America’s future.

In 2011 corporate giving in the U.S. alone exceeded $15.29 billion! America is entering a new phase in its history, one filled with serious social and environmental problems and increasing competition from around the world.  The debate on how to improve American competiveness has begun and it’s becoming more clear that we won’t be able to compete globally until we’ve addressed many of the problems that plague us as a nation locally. It’s no longer enough to hand out money like candy on Halloween. It’s time to for companies to start treating their foundations the same way they do their other business units and holding them accountable to the same high standards of innovation.

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Companies all over the world are in a race to innovate. For developed countries like the U.S., innovation is often regarded as the final growth frontier. Innovate or die. It seems that every executive is scrutinizing every square inch of their company looking for ways to ‘innovate’ — all except for in one area: the corporate foundation.

The idea of corporate giving was essentially born in America when the Rockefellers, Fords and Carnegies decided that it was their responsibility to build strong communities, which would in turn support their businesses. It was a good idea, rooted both in kindness and strategy: having strong communities leads to a strong economy, which is good for business. [click to continue…]

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If you’ve ever dipped into a jar of Nutella, you’ll know that its creamy richness is unlike any other spread. The chocolatey hazelnut spread with hints of vanilla is absolutely divine. I sometimes eat it by the spoonful (really), or spread it on a piece of toast and marvel at its deliciousness. However — despite its slogan “breakfast never tasted this good” — I’ve always viewed this treat as a dessert food. Never once has it crossed my mind that my Nutella spread could replace my hearty bowl of flax seed oatmeal or hard-boiled egg for breakfast. Unfortunately for Nutella, not everyone thinks the same way.

Two moms from San Diego filed a lawsuit against Nutella’s maker, Ferrero U.S.A. Inc., over false advertising claims — and the lawsuit was settled last week, with Ferroro agreeing to set up a $3 million fund to repay customers up to $4 for jars of Nutella purchased between Jan. 1, 2008 and Feb. 3, 2012 (Aug. 1, 2009 and Jan. 23, 2012 if you live in California).

According to the lawsuit, Nutella is “deceptively marketed, advertised, and sold [to consumers] as a ‘healthy’ and ‘nutritious’ food.”

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Seed Bombing 101

April 27, 2012

Last Sunday, April 22, was Earth Day. You may have noticed that we didn’t make a lot of noise about it — that’s because at Saatchi S, we believe that Earth Day should be celebrated every day, which is why we are celebrating with on-going activities. Last week we celebrated by making seed bombs. Yes, [...]

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From ‘A-Ha’ to Impact, Part Two: Get Out Of The Building

April 24, 2012

This post is Part two in a series titled “From A-Ha to Impact” based on interviews with Steve Blank, serial entrepreneur and author of The Startup Owner’s Manual and Four Steps to Epiphany, and Phil Weilerstein, the Executive Director of the National Collegiate Inventors and Innovators Alliance (NCIIA). Part One is available here. In Steve [...]

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More Than Just Sprinkling Goodness

April 19, 2012

Our conversations with potential clients often start with the same question: “How can we better communicate our green story?” More often than not, this need has been sparked by an outside force (e.g. a bad ranking, a concerned stakeholder group, negative press) that has put them on the defensive and caused them to seek a [...]

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Not Quite the Apple of My Eye

April 17, 2012

There’s been a lot in the news lately about Apple and the working conditions violationsfound at one of its Foxconn manufacturing facilities in China. The response to this news has been very interesting to follow, with fingers pointed in every which direction — some blaming Apple, some blaming Foxconn, some blaming the Chinese government, some [...]

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Promo from Hell, Aisle 7

April 12, 2012

I think I need to break up with my local food retailer. Our relationship is not sustainable. Regrettably, he is not a very good communicator. You have to understand: I am a shopper; it’s something I like to do. You also need to know that I hate to waste things — especially money and time. [...]

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Consciousness: the First Step Towards a Sustainable Lifestyle

April 11, 2012

Last week during my walk home, I witnessed a man text-walk his way straight into a wall. Like a bumper car, he bounced off into the opposite direction and continued to walk-and-text on, completely unphased. It was comical, and a bit disturbing, that I was more affected by his ambulatory mishap than he was. What I find [...]

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